Your Twitter bio. Your brand in 160 characters.

Believe it or not, a 160-character bio can say a lot about you and your personal brand. Not only that, but it can either encourage or discourage people to follow you in a split second, which may mean that someone you want to follow you won't. And second chances don't come easily.

There are thousands of aspects of Twitter that I could write about but it seems people are not aware of how much impact this little bio can have. So I thought I'd share a few "Do's" and "Don't's" based on what I've observed.

How to create a great bio:

• Do take the time to draft your bio and not rush when filling out your profile. Suggest you write it in Word and use the word count (all characters) to make it fit. I believe it was T.S Eliot who said "If I had more time, I would have written a shorter letter." It takes some time to write pithy. Be pithy.
• Do share with people what you do and/or what you like. Let them know who you are. People want to follow those for whom they share an affinity or find interesting. And you want people to follow you for a reason, not just because you happen to be on Twitter.
• Do be sure that you use the space. You can use all 160 characters although you don't have to. Keep in mind that if all you say is "I like turtles" then many people won't follow. Substance is always important, whether in the copy for your bio or tweets.
• Do take the time to edit, ensuring there are no typos and that no words are cut off at the end. I've had trouble with the length measurement when I thought the copy fit originally but later found the last word was cut off. So please check the copy a day or so later just to give it a good review with fresh eyes.

And here are some things to watch out for:

• Don't leave the bio space blank. People will often not follow the person who hasn't taken the time to write a few words about their own personal brand. Decisions about following get made very quickly and people often don't even go to your Twitter page to make their choice -- they just look at your photo and bio and either click "follow" or pass you by.
• Don't use the space to put in another URL; comes across too promotional. There's a separate field for the URL of either your main web site or blog and people will click there if they want to get to know you better or read your material.
• Don't use the space to write a "thank you for following me" message; that's what Replies or Direct Messages (DMs) are for.
• Don't try to sell within your bio. One basic rule of direct marketing is to sell the next step. The next step here is the initial step and there's a lot of relationship building that has to happen before you can start promoting your wares. It's way too early to sell in your bio. It's a turn off and all you're trying to achieve in your bio is establish a follower connection by quickly communicating your brand.

If you have any questions about how best to create your brand on the social networks, please add a comment here on this blog or tweet me at www.twitter.com/sallywitzky.

Learnings from Richard Branson's Leadership Style

I was intrigued by an article in the November 2008 issue of Entrepreneur magazine about Richard Branson and his views on business – and life. Certainly, no one could say that he isn’t a risk taker. In talking about cheating death in some of his personal stunts, he says “…just like in business, I have to stay completely focused. I haven’t got the time or the energy to spend getting scared.” His commitment to take on challenges, live life to its fullest, push himself to the limits, take action rather than merely talk about it, and not waste precious resources are all driven by his passion and vision to make a difference in this world.

Isn’t this a great testament to effective leadership that we can apply to our lives and our business? To not let anything stop us? I’m reminded of self-help author Susan Jeffers’ book entitled, Feel the Fear and Do it Anyway. It’s not that we don’t experience fear. It’s not that Branson isn’t scared at times. It’s what we do with that fear that matters. Do we push through it or allow it to hold us back? A certain amount of fear is what keeps us focused on our vision. That focus, commitment and determination is what has allowed Branson a “net worth valued at $5 billion.” That’s not so bad, eh?

Branson’s newest book, Business Stripped Bare, was just released in September.

Why developing a personal brand is critical in this economy.

Ever since Tom Peters talked about the importance of “brand you” and long before, people have been developing their own personal brands. Whether its celebrity brands of Tiger Woods, Donald Trump or Richard Branson – or perhaps lesser known personal brands of a host of authors, coaches, dancers and songwriters, we know that there is a way to cash in on the success of a personal brand.

For years, actors and actresses have been building their own brands and then renting them out to the director of their next film. That’s what makes the cash registers at the box office ring. But the same approach can be utilized for anyone in the work place. Celebrity or “expert” status can be developed at even the local level by being a person who is well-connected, willing to teach and share, willing to be open.

Authors gain a unique position in the marketplace simply by writing and publishing their thoughts about their expertise or lessons learned. It seems an author can gain almost instant credibility and turn into a sought-after speaker just by getting a book published. Doesn’t even have to be a best seller. But if it does rank on the best-selling lists (which doesn’t always mean it’s a great book), then some level of celebrity status is sure to follow. Just think about J.K. Rowling, the author of the Harry Potter books – a young, unwed mother determined to write. Or authors like Mark Victor Hansen and Jack Canfield – who were turned down from 134 publishers until they finally found one who would take on the Chicken Soup for the Soul series – which is still going strong, 100 million books later.

Personal brands give a person leverage that didn’t exist before. Not only in the job market, but also in generating passive and residual income. A recording artist makes money each time his or her song is played on the radio or a CD is sold. Both recording artists and authors can make money when they sleep as books and CDs can be purchased from Amazon.com or Barnes & Noble any time day or night, in any country around the world. Not a bad gig. Not everyone has the talent to be a recording artist, but as Bob Proctor says, everyone has a book in them. At least one, perhaps two – or perhaps many more.

But why should YOU work on building YOUR personal brand? I guess the answer to that question is “Why wouldn’t you?” Why wouldn’t you want to strive to be well known in some way? I do believe in the law of attraction but I also believe each of us must take some action in order to attract people, business, money and abundance to us. A personal brand can be started so easily with the use of the social networks that literally someone could be on their way to building their brand in a day. And with a little effort in the evenings – even while watching reruns of House – one could build an internet presence within just a few short weeks.

But certainly that’s not the full answer. Building your own personal brand is critical in this economy because it is like life insurance. It adds a certain level of protection for your income because many people are, for one reason or another, looking for jobs. Or they have jobs but the income isn’t enough to cover their expenses. Or they’re simply not satisfied with either the income they’re making now – or where they are in on their career path.

Recently, I had a conversation with a friend of mine – a very successful and well-educated individual – and he commented that there were points in his professional life that he felt like he has lost his momentum. The adventure in his career wasn’t always there. Have you ever felt like that? I know I have, many times. Many people fall into that same category – the category of “seekers.” Always wanting more. And knowing, without a shadow of a doubt, that “more” is out there just around the corner. That they have the potential to do more, to have more and to, most importantly, be more. Can you relate to that?

During the holiday season, people begin planning for the New Year and make their resolutions. I hope that one of the resolutions you make for yourself will be to take your own personal brand to the next level. And then, do what Mark Victor Hansen suggests, “write a list of 101 goals in 20 minutes.” Be aggressive at what you want to achieve – more is possible than what we first believe. And let's not be afraid to define ourselves and share our beliefs, values and hope for the future.

My Web 2.0 status: Social networking, blogging and more

I'm definitely making progress on adopting Web 2.0. Slow, but moving forward.

I've chosen LinkedIn, Plaxo and Facebook as my social networks. I use all three because their purposes and applications are different -- and certain groups of my contacts tend to use only one or two of the three. Most of my business contacts use LinkedIn, many traditional network marketing folks use Plaxo (it's been around for a while and started as an online contact management system) and Facebook tends to be used by friends as well as non-traditional business people and entrepreneurs. I use the word "tend" because there are exceptions to all. For example, I have a few contacts that I thought for sure would be on LinkedIn but they're on Facebook instead. Go figure.

I use Twitter for micro-blogging, and added a list of my most recent tweets to my blog. Also use Ping.fm to help me with status updates so I can type it in once not thrice. My blog is registered with Technorati, BlogCatalog and the local RVABlogs, and I've figured out how to ping those sites when I have a new post -- still working on making all the pings automatic, though. And of course, my Blackberry helps me manage the posts and notification emails -- still working on updating my mobile applications -- apparently I need an app called Twitterberry.

Being on the social networks and writing my own blog helps me to much more fully understand the idea that email will be used in a more limited fashion. Connecting with people -- for individuals and businesses -- doesn't happen as much in email. Interaction, and lots of it, takes place on the SN's and Twitter, even for businesses like Starbucks and news magazines. But not everyone is up-to-speed on all this yet -- not even as far a long as I am and I feel pretty behind the times compared to many -- so email will be used for quite some time. Especially for outbound email to your social network contacts, using online software programs such as Emma, Vertical Response or Constant Contact. Customer Relationship Management or CRM as we marketers refer to definitely just got a complete makeover.

I admit I didn't "get" Twitter at first but once I started following some cool people with cool things to say in one or two lines of copy, I realized how fast I could keep abreast of new technology, social networking, relevant links, blogcasts, and news. I can keep up with people that I may never have a chance to meet, like Lance Armstrong or Steve Jobs. And a quick glance at the tweets and that's all that's necessary. My blog is now linked to my social networks so the latest posts appear on my LinkedIn profile, Plaxo and Facebook. Rather than always trying to get people to my blog, there are more ways to bring my blog to them.

LinkedIn has added several new applications which make that social network more robust and interesting although I think they will have to smooth some things out a bit. I added the Amazon read list to my LI profile but what I don't like about it and is different than the widget that appears on my blog is that it doesn't get hooked into Amazon's affiliate marketing program. So I may drop the LI application for that purpose as I seem to be loading in my favorite read list twice. So the only benefit is keeping my name out there because every time I add a book to my LI Amazon read list, it generates that notice for my connections.

LinkedIn also added TripIt so that when I plan a trip to Denver, I can see all the people who live or will be in Denver when I visit there which certainly helps to plan for an effective trip. Great application for sales professionals or to meet up with colleagues at association conferences. I also added Bloglink to my LI profile which not only incorporates my blog for others to see on my profile, but lists all the blogs of my connections for me to see. Because I have so many connections, though, the latter takes forever to load and seems to defeat the purpose. Again, I think LI has to smooth out this app to make it beneficial and helpful.

As for blogs... someone mentioned to me recently that she heard a brand marketing speaker say that blogs are dead. That speaker is short-sighted, in my opinion. While I do agree that you can use social networks and micro-blogging to gain awareness and brand recognition, clients still want to know how you think and what your perspective is on certain issues so that they can choose to identify, agree, disagree, contrast, etc. You have to do things to put the Law of Attraction to work -- know what I mean?!

In addition, if you're interested in earning residual / passive income by using Google ads on your website or blog, you won't get any traffic nor ad clicks if you don't continue to post relevant blog content. Lastly, as I mentioned in a previous post, blogging forces the author to write content in short blurbs (well, long in my case) that can then be used later for online articles, ebooks and books -- all things that can earn the author some online cash. So if you have goals to earn money while you sleep, then blogging is still the way to do that.

While I've come a long way in adopting Web 2.0, I still have many other goals to meet. But I've got a good foundation and platform set for future branding and marketing. And that's worth a lot.

Blog, blog, blog. What's so cool about it?

There are many reasons why people start their own blog but for those of you who haven't gotten the hang of it yet -- or just think it is too overwhelming -- I'd like to share a few reasons why I blog.

Reason #1: It's healthy.

First, there's the health benefit of the act of writing itself. Yes, writing -- like laughter -- is simply good medicine. Our forefathers wrote in leather bound journals and blogging is simply the modern-day equivalent. In fact, Sandy Grayson has written a book about this type of writing called "Journalution: Journaling to Awaken Your Inner Voice, Heal Your Life and Manifest Your Dreams" if you'd like to read further. Writing can ease the stress and frustration people have as they strive to accomplish goals. Or did you ever have a time in your life where you felt like you just were not being heard? Like no one is really listening? Blogging can certain alleviate those feelings and, at the same time, provide an emotional boost with an overall sense of accomplishment after writing each post. Just think of it as part of your overall wellness plan.

Reason #2: It's the best form of ideating.

Generating ideas, finding solutions to problems or finding new and more effective / efficient ways of doing things are all challenges that people face these days -- in business or in life. Blogging can be a way to get thoughts out of the mind and "on paper" so you can begin to crystalize random ideas into solutions. Or connect two or more ideas into something really innovative. Or to get rid of old ideas so that you can make room for new ones, as if the act of writing somewhat releases the old. Just like the feeling one gets when the closets are all cleaned out and you donate all those old clothes you never wear to charity. New ideas seem to flourish in a mind that isn't saddled with old thinking.

Reason #3: It's a great way to share and teach.

Sometimes people struggle with blog content. I certainly did at first. But I quickly realized that I can easily blog about what I learned that day, or week, or sometime in my past. So I often ask myself "what did I learn today?" And no matter how trivial I sometimes think that lesson is, I often also think "wouldn't that lesson be beneficial to others?" And usually the answer is "yes." Even if one person benefits from the lesson that I've learned, it would be worth it. Besides, didn't people benefit from the writings of our forefathers? Jefferson? Franklin? Of course. So writing in the form of a blog is the same idea. Sharing ideas, spurring discussion, teaching lessons on a range of topics from leadership to jumping rope. What? You don't think jumping rope is beneficial? Just try it for 10 minutes and see what I'm talking about...

Reason #4: Blog content creates ebooks and books.

I talk to lots of people who dream of writing a book someday. I, too, have it on my vision board. But how do you eat an elephant? Yep, one bite at a time. So blogging is a very simple and easy way to write on a certain subject in order to start getting the ideas down for that book. Plus, it creates a writing habit. If you want to author a book, then you have to be disciplined in writing -- it's not going to happen any other way. I mean, you can't win the NY marathon without running, right? And once you have enough content written, the ebook is easy to compile. And once you have the ebook compiled, then the book is within reach because it will then feel doable. And once it's doable, then you'll have to create a new vision board because the old one will have become a reality.


Ok, those are the first 4 reasons why I think blogging is so cool. I have a few more so I'll post Part 2 at a later time. And once I do that, I'll probably have enough content to produce an ebook on why I think blogging is so cool. And I will have finished my first ebook. So you can see just how easy it is. I mean, um, I can see just how easy it is.

So, did this blog help you in any way? Did reading it cause you to think about starting a blog? Or authoring an ebook? If so, then my writing -- in addition to being part of my wellness plan -- accomplished what it was designed to do.

Happy writing.

Building your personal brand. What's your message?

We only have one body, one identity, one life. Our uniqueness is ours alone, and doesn't belong to anyone else but us. It's easy to hide behind the company we work for. Or the people we associate with. Some people just don't want to "put themselves out there." Living under the radar, so to speak, seems more comfortable. And yet we long for some level of personal success, achievement, satisfaction or fulfillment.

But I don't believe there's any reason to hide our strengths. Who we are. Our authenticity. It would be like the parable of the man who hid his talents by burying them. To him were given no more. But to the man who utilized his talents, many more were given.

Some people think that building a brand identity costs a lot of money. Or time. It really doesn't have to. Brands can be built almost entirely using the internet these days -- and many of the services are free or at nominal cost. Just like anything else, it's only difficult if we make it difficult.

What do you want to be known for? What do you want to say? What lesson have you learned that you'd like to share? What can you teach from your experience? What opinion do you have about a topic that you're passionate about?

Brands are simply a culmination of thoughts and images of an individual or company, and the perception of that brand is often in the eye of the beholder. Brands are never fully built or complete. Rather, they are moving targets being shaped proactively by the owner and those with whom the owner interacts.

When you ask some people about their brand, they think about the brand of the company they work for or are associated with. But I like to ask people about their own personal and individual brand. Yes, that's right -- I'm asking you. Are you proactively crafting your unique story? Do people know who you are and what you stand for? Or are you standing idly by waiting for your brand to be created all by itself?

I encourage you to take some action today. I'm amazed at how many people still do not have something simple as a website or blog that begins to define them. God has given us gifts in the form of talents. Let's not bury them in the sand.

There's a video about a little boy who picks up a starfish on the beach and throws it back into the ocean. And an observer asks what he is doing. And he tells that man that if the starfish doesn't get thrown back in it will die. As the man looks across the beach that goes on for miles, he says to the boy that he can't possibly make a difference as there is miles of beach and hundreds maybe thousands of starfish that have washed up. As the little boy throws another starfish in the ocean, he replies by saying "I made a difference for that one."

Building a personal brand isn't about us necessarily. Oh, it can be, for sure. But it's really about being authentic and true to ourselves. And it's about sharing a story or lesson that perhaps just one person -- another human being -- can be inspired by and go on to do something in his or her life that's good. Something that maybe he or she wouldn't have done if the two people had not crossed paths. Take action today. You'll be surprised at the goodness you'll receive in return.

Talented "do-whatever-it-takes" People: Amazing and priceless

This weekend, I had the honor of working an event in Orlando with a handful of really terrific people. And I'm amazed at the level of commitment and service these folks brought to this event. They are used to working with people like themselves, somewhat outside of the corporate and traditional business world. So I know that working 18- to 20-hour days non-stop is almost commonplace for them. I don't think they realize how unusual it is to work with people who will do what they do, with such a wonderful serving attitude and who will still smile and laugh and have fun no matter what goes wrong, no matter how many problems they solve, no matter how tired and physically and mentally exhausted they become.

People like that inspire me to be at my best. To not let my teammates down. To do whatever it takes to create a fabulous experience for the participants. To do special things for other people. To not let anyone pass me by without offering them a smile. To help others be their best.

I think we learn a lot about ourselves in those moments or challenging times in our lives that we are pushed to our limits. Somehow we can handle more than we could before, fewer things seem to bother us, and we get more accomplished in less time because our boundaries have been expanded, our tolerances have been extended, and our physical and emotional selves begin to become immune to sickness, pain and stress.

Clearly not everyone would choose to put themselves through such a test. And certainly not many people would do it repeatedly. But for those who do, something happens to them over time. As the good book says, iron sharpeneth iron. As we become stronger ourselves, we help others to become stronger. We understand more fully to lean on a power that's greater than our own. To have faith that everything will turn out just fine. And for that reason, I suppose it's not a bad gig. You know, to work with such talent. I figure that in a few months time, I'll take my own self to a new level. To a place I've not been previously.

I'm a different person than I was last Thursday when I left to work with these folks. And I'll reach another new level when I work with them again in a few weeks. They tapped into their greatness and helped me to tap mine. And there's no better way to learn than to do. I admire them, honor them and will be forever grateful that I was a part of their team.

To the 6 event team members and all the event volunteers, I say "thank you." You truly rock.

Ryder Cup Leadership: Azinger's strategy worked

I've been stewing for a few weeks on the leadership efforts displayed by that of the U.S. Ryder Cup captain, Paul Azinger, admiring both his dedication and courage to set up the underdog team for a win.

For two years, he worked diligently on both the strategy and setting the vision. The strategy included getting what he felt was an antiquated selection process fixed so that the players who were playing their best going into the Ryder Cup actually got to play. In addition, he was able to negotiate 4 captain's picks instead of just 2. That helped him to feel like he could implement a truly winning lineup because, at the end of the day, a win can only be achieved if the guys were playing well leading up to the event.

He also set up a vision which, interestingly, wasn't so much about winning at all. He wanted simply to utilize the Ryder Cup as an opportunity for as many people as possible to have an experience they would never forget, win or lose. He even made sure he had 3 co-captains, people he knew he could trust and people who had had his back in the past when he needed them. Faldo said he didn't want more than one, that he himself wanted to maintain a pulse on the tournament. But you have to admire Azinger for realizing that having a small core team around him would not only give those guys the experience of a lifetime, a small thank you for their previous service to him, but would also help to relieve the intense pressure and tension that an event of that magnitude ensues.

Whether you're an avid golfer or have tooled around a bit or even have never picked up a club in your life, Azinger certainly shows us some leadership lessons that we can apply to our business, our clients' businesses and our life.

1. Make a thorough evaluation of the current situation, what has worked and what hasn't. Azinger met with all the past U.S. Ryder Cup captains to get their input, but in the end he made his own analysis and conclusions.

2. Push for change. If your analysis reveals to you that the process needs to be improved then, by all means, do what you have to do to make those changes happen. Azinger had to stand up for what he believed in, he made specific recommendations on what needed to be changed to improve the selection process, and got agreement by the golfing gods. No small feat.

3. Set a vision that people can embrace. And champion the cause. Companies often fail maintaining a vision because either their vision is only about making money or they forget to rally their people around the common bond. Azinger did a great job of creating a vision that was about creating the experience of a lifetime and he grounded his vision in plans that supported it, even with a PEP rally, t-shirts printed with the "13th man,"-- a phrase he coined for the Kentucky crowd, and making sure the details supported his vision. I believe a vision like this took pressure off the team because they knew that if they had a great experience they were winners to matter the final outcome.

4. Let the team members be themselves. What I liked about Azinger's style was that he seemed to allow each team member to flourish in their own space. Professional golfers certainly are akin to this more individual sport so allowing their strong personalities, their playing preferences and their individual strengths to shine through was key to the success of the overall team.

5. Allow what's going to happen, happen. Game day is not the time to micro-manage. Azinger had a lot of trust in his team and his co-captains, he believed in the strategy and vision that he cast, and when it came for the guys to tee it up, he had to "let go and let God" so-to-speak. He had to let it ride. This is probably the most difficult thing for a leader to do -- to gently stand back. To coach and not direct. To reassure and not be disappointed when things don't go your way. To continually motivate and pump up both the players and the crowd or audience.

6. Celebrate with your team and extended team. I fully believe that Azinger planned to celebrate fully even if they lost. Because his vision of creating a highly memorable experience would have been fulfilled. And the team would not have walked away with heavy heads in defeat. The fact that they could celebrate with such a patriotic win just made the end sweet -- a win that they could share with their family, friends and the rest of the nation especially at a time that the nation -- and the world for that matter -- is in economic turmoil.

There has never been a time in recent history in which influential leadership is as important as it is right now. Whether you're running a department, a division, a company or a nation, it is imperative to be an effective leader who can cast the right vision, who can implement strategy and change for the better, and who can encourage greatness in the people he or she leads.