Tuesday, May 26, 2009

The FASTForward Blog » The Return On Investment in Interaction (ROII)

The FASTForward Blog » The Return On Investment in Interaction (ROII) - Using Twitter for Purposeful Contextual Social Search in Social Medical Networks: Enterprise 2.0 Blog: News, Coverage, and Commentary

One of the most interesting and thought-provoking articles I've read in a while about the use of Twitter and Social Media Networks, particularly Social Medical Networks for Enterprise 2.0.

Take a read and let me know what you think. I get asked all the time about how to monetize social media but few understand the power behind the social networks and social interaction that are often difficult to measure but perhaps more valuable than a company, large or small, may realize.

If you own a small business or have started utilizing social media but not sure how to maximize the opportunity, please email me to have a discussion about how to create a ROII for your business.

Here's to your success,

Sally Witzky
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